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Reliance Digital

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Frequently Asked Questions (FAQS)

  • You can locate your nearest Reliance Digital store by using the store locator on reliancedigital.in or
    the Reliance Digital app, entering your city or PIN code for address and contact details.
  • Reliance Digital stores are typically open daily from around 10:00 AM to 9:30 PM, though exact hours
    vary by location; check the store locator for your nearest outlet's timings.
  • Reliance Digital occasionally offers certified refurbished or open-box deals on select electronics and
    appliances at discounted prices, typically showcased on reliancedigital.in or in-store during clearance
    events, subject to availability.
  • Yes, Reliance Digital offers an exchange programme where you can trade in old electronics and
    appliances for an instant value adjustment against your new purchase.
  • Reliance Digital offers home delivery on most products, with delivery charges (if any) and timelines
    shown at checkout depending on your location and the product category.
  • Reliance Digital allows returns or replacements within a defined window, commonly 7-10 days, for unused products in original condition and packaging, with proof of purchase required.
  • Reliance Digital stores generally reflect current online pricing and promotions from reliancedigital.in;
    customers can check the app or ask in-store staff about ongoing offers on specific products.
  • Yes, Reliance Digital offers no-cost and standard EMI options through partner banks and credit cards
    on eligible purchases, both online and across its physical stores.
  • Yes, Reliance Digital arranges professional installation for ACs, TVs, washing machines, and other
    large appliances through resQ-authorised technicians, usually scheduled soon after delivery.
  • Reliance Digital stocks a wide portfolio of brands across mobiles, laptops, TVs, and appliances,
    including Samsung, Apple, LG, Sony, Bosch, and other leading global and Indian brands.
  • Yes, Reliance Digital supports bulk and corporate purchase enquiries for laptops, appliances, and
    electronics, typically handled through a dedicated corporate sales enquiry channel or by contacting
    your nearest large-format store.
  • Yes, AC servicing, installation, and maintenance can be booked through the resQ app or by
    contacting Reliance Digital customer care, regardless of where the AC was originally purchased.
  • Reliance Digital customers can use JioFinance and other partner EMI cards or credit lines at
    checkout for instant financing on electronics and appliance purchases.
  • You can track your order, delivery status, and installation schedule by logging into your account on
    reliancedigital.in or the Reliance Digital app under 'My Orders'.
  • Yes, Reliance Digital's exchange programme lets you get an assessed value for old electronics and
    appliances, which is deducted from the price of your new purchase.
  • Reliance Digital accepts cash, debit and credit cards, UPI, net banking, EMI, and digital wallets
    across both its online store and physical retail outlets.
  • Yes, in-store staff at Reliance Digital can demonstrate TVs, appliances, and gadgets live in the
    showroom so you can compare features before making a purchase decision.
  • Yes, Reliance Digital regularly runs seasonal and festive sales with discounts, bank offers, and
    exchange bonuses, announced on reliancedigital.in and through in-store promotions.
  • You can raise a repair, installation, or maintenance request for any Reliance Digital purchase through
    the resQ app, the resQ website, or by calling customer care.
  • Reliance Digital customer care can be reached via the helpline listed on reliancedigital.in, in-app chat
    support, or by visiting your nearest Reliance Digital store.
  • Yes, Reliance Digital Bonhooghly provides a dedicated parking lot with Free parking on site.